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Mobile and Web Apps for Hospitals

Project Overview

QBurst partnered with a leading provider of health information management solutions to develop mobile and web applications for healthcare organizations. The mobile application can be used by physicians to simplify their work during and after patient examinations. The web applications facilitate administrative work in hospitals and provide deep insights to the management, helping them make well-informed decisions. We used native frameworks to develop mobile applications for multiple platforms and contributed to web applications by developing web services using ASP.NET. We also devised a synchronization logic for the web and mobile applications.

QBurst Solution

We developed multiple solutions that transformed the administrative and clinical operations of the healthcare organization. These included web based applications as well as native apps for mobile devices.

When physicians log in via their mobile device, the native app performs an initial synchronization before becoming functional. This synchronization with the administrative web app will continue to happen every 15 minutes so that both physicians and administrators have access to the latest data. We created the synchronization logic and implemented it through web services using ASP.NET. The frontend of the web applications was developed using Adobe Flex.

Technologies

  • Eclipse IDE, BlackBerry NDK
  • .NET CF 3.5
  • iPhone SDK, Android SDK, Windows Phone SDK
  • Adobe Flex
  • ASP.NET

Business Benefits

These applications are being used by many healthcare organizations in the United States. The Doctor’s App has revolutionized the way physicians manage point-of-care treatment of their patients. Together, the web and mobile applications helped increase productivity and efficiency in hospitals.

  • Reduced paperwork and related administrative tasks
  • Eliminated loss of charges that physicians would have failed to document
  • Established efficient mechanism for scheduling of physicians
  • Made work easy for physicians
  • Improved communication among physicians and support staff

Business Challenge

  • Manual capture and maintenance of data: There were no proper mechanisms for physicians to capture patient data during rounds or scheduled appointments. The data physicians collected were fed into a centralized system, which could not automatically track and manage data efficiently.
  • Loss of information: Physicians used to record information on bits of paper, which would often get misplaced. Additional effort was required to keep it safe and accessible.
  • Tedious work for physicians: Physicians would scribble/record patient data as and when required, which is quite tedious to retrieve at a later date. Considerable time and effort was spent on reviewing patient history.
  • Inefficient scheduling of physicians: The lack of a proper centralized mechanism often led to inefficient scheduling of resources (physicians) to attend to patients in various locations.

These challenges resulted in poor productivity and subsequent financial loss to the organization.

The Doctors’ App

The mobile app has a simple user interface with drop-down menus and submit buttons. To use the app, physicians need to first log in and select a location, which is the filter parameter to generate patient list. The app also integrates with the web application to retrieve data such as patient history, patient rounding list, practitioners’ schedules, and ICD-9 and CPT codes.

  • View Menu
    • View patient’s complete medical history, even when away from the clinical setting
    • View patient’s health record during appointments
    • Manage schedules and daily appointments
  • Update Options
    • Enter details of treatment, procedures, and charges after patient examination
    • Update records based on observations made during the examination
    • Add and update patient database with information such as date of birth, floor, wing, room, and visit type
    • Update daily record of attending to patients in different hospitals
    • Record an audio clip and send as a memo to the transcriptionist
  • Main Menu
    • Access messages (perform functions such as reply, forward, and delete) and fix schedules
    • Receive alerts; submit and receive voice, text, fax, and image files