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Salesforce® Consulting and Implementation Services

Salesforce® is more than just sales automation and customer relationship management - it offers sales team performance management, customer care, enterprise collaboration and more. Given the level of customization needed in most enterprise implementations and the need for integration with other applications, it makes sense to consult an expert who has prior experience in doing complex implementations. A Salesforce.com Cloud Alliance Partner, we can help you with strategy, configuration, customization, enterprise application integration, and identifying the best third-party apps from appexchange for your needs.

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QBurst's wide implementation experience will help you get the most out of your Salesforce® system. If your existing implementation is plagued by low adoption, poor data quality and duplicate data, we can help you fix that.

Consulting

Our Salesforce certified consultants have expert knowledge of sales and marketing. They can help you streamline your sales and marketing process, improve sales effectiveness, increase close rates and give guidance on best practices. Their approach and recommendations are highly customized, helping to transform your sales and marketing departments into smarter versions of themselves.

Customization

Salesforce is highly configurable. In fact, a lot of business requirements can be met through basic customization using point and click configuration tools which requires no programming. Our developers with deep knowledge of Visualforce and APEX can take up customization when it is necessary. They can build sophisticated custom user interfaces or add complex business rules to your implementation. Drawing on years of experience in mobile application development, the team can leverage the Touch platform to build custom enterprise apps that can be deployed on popular mobile platforms.

Migration

Importing data from your existing system to Salesforce is one of the most technical tasks and involves understanding data semantics, cleaning and reworking data. Import tools are provided by Salesforce and third parties, but sometimes a custom tool will need to be built. Once the data is imported, it must be validated before you allow your users to start using Salesforce. You now have to keep your data clean on an on-going basis. Our experts can assist you with profiling the extracted data, selecting the right migration tool, testing the data import as well as validating the migrated data.

Mobile Implementation

Our team is well versed in implementing Salesforce mobile functionality and creating various customized mobile apps on the Force.com platform. We can help you define a mobile business process that caters to your mobile users’ specific needs and also assist in configuring your Salesforce Mobile Console to develop the right data set for each group of mobile users, such as users in sales, support, management, etc. Our experience in mobile app development coupled with our Salesforce expertise can give you the best mobile apps leveraging the Force.com platform.

Integration

Availability of a great deal of web services APIs and connectors make Salesforce very easy to integrate with other enterprise systems such as Oracle Financials and SAP (to link opportunity to order), field operations, support system, web site, telephony systems and accounting. Our Salesforce team can help you select the right middleware and if required, build a custom integration tool.

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