Building the AI-Powered Connected Experience

LINE

MINI App

Customer Engagement

Oct 07, 2026

4:00 PM - 8:30 PM JST

Akasaka Trust Tower, 14th Floor, LY Corporation Office, Tokyo

Private, invitation-only executive event

BAPCE event brings together a select group of senior business and technology leaders to explore how organizations can effectively use AI, the LINE ecosystem, and other digital platforms to shape the next generation of connected experiences.

Through expert sessions, practical perspectives, and panel discussions, the event will explore how connected technologies can support both customer experience and operational efficiency.

Who Is This Event For?

This event is designed for senior leaders responsible for shaping digital customer experiences and enterprise technology strategies, including:

CX & Digital Leaders
Marketing & Customer Engagement Leaders
Product & Technology Leaders
Senior business leaders
Innovation & Transformation Teams

Especially relevant for organizations exploring how AI, the LINE ecosystem, and modern digital architectures can create more connected customer journeys.

I'm interested

Executive Perspectives

Hear from senior business and technology leaders on how connected CX and customer engagement are evolving.

Practical Insights

Explore approaches to MINI App integrations with AI-enabled tools and content management systems.

Panel Discussion

Gain perspectives from leading brands on the opportunities and challenges shaping their digital strategies.

Executive Networking

Exchange ideas with peers, speakers, and technology leaders in an informal networking setting.

Event Agenda

Wednesday, October 7

4:00 PM JST

Welcome: Networking and Opening Remarks

Ushin Rai, Head - Sales, QBurst

4:10 PM JST

Opening Keynote: Building the AI-Powered Connected Experience

Arun ‘Rak’ Ramchandran, CEO, QBurst

4:30 PM JST

Beyond Apps: Delivering Customer Experiences Through LINE MINI App and Agent i Cutting-Edge Solutions

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Yasuyoshi Tajiri, Manager, DX Planning Division, LY Corporation

4:50 PM JST

From AI Experiments to Enterprise Impact: Building the Next Generation of Digital Experiences

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Vigin Vijayan, Associate Project Manager, QBurst

5:15 PM JST

Panel: The AI-Powered Customer Experience — What Will Actually Matter in the Next 3 Years?

Executive Panel

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Arun ‘Rak’ Ramchandran, Chief Executive Officer, QBurst

Jacques Roubaty, IT Digital Director, LVMH Japan

Pramendra Gupta, VP of AI, SyntheticGestalt

Tetsuro Nishimura, Managing Director, JFrog Japan

Yasuyoshi Tajiri, Manager, DX Planning Division, LY Corporation

Moderator

Taiki Jo, Associate Project Manager, QBurst

6:00 PM JST

Content Infrastructure for the AI Era: Building Experiences for Humans and AI

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Paul Bratslavsky, Developer Advocate, Strapi

6:15 PM JST

The Frontline of Customer Engagement in the AI Era: Lessons from Leading Case Studies

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Yosuke Sato, Strategic Business Consultant, Braze

6:30 PM JST

Speed Without Compromise: Securing the AI-Era Software Supply Chain

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Alex Wang, Senior Account Executive, JFrog Japan

6:45 PM JST

Networking & Executive Connections

Speakers

Arun ‘Rak’ Ramchandran

Chief Executive Officer, QBurst

Ushin Rai

Head - Sales, QBurst

Yasuyoshi Tajiri

Manager, DX Planning Division, LY Corporation

Vigin Vijayan

Associate Project Manager, QBurst

Paul Bratslavsky

Developer Advocate, Strapi

Yosuke Sato

Strategic Business Consultant, Braze

Alex Wang

Senior Account Executive, JFrog Japan

Event Partners

Organized by

Supporting Partners

FAQ

Is this event open to the public?

No. This is a private, invitation-only event for a select group of senior business and technology leaders. If you’re interested in the event, you can share your details to receive event updates and access to selected post-event content.

Will session content be available after the event?

Yes. Selected session recordings and event content will be made available after the event for those who have expressed interest, with access available through this page.

How can I stay updated if I am not attending?

Share your details through the Get Event Updates form to receive event insights, future updates, and access to selected content.