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Open Positions

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  • Job Title

    Job Code

    Experience

  • False

    Bilingual Business Analyst

    SBA/001

    5 - 9 yrs

    Experience5 - 9 yrs

    Location

    • India - Trivandrum
    • India - Cochin
    • India - Calicut
    • India - Koratty
    • India - Chennai
    • India - Bangalore
    • India - Noida

    Description

    We are seeking a highly motivated and talented Bilingual Business Analyst with proficiency in both Japanese and English languages. As a key member of our dynamic team, the successful candidate will play a crucial role in bridging the communication gap between our stakeholders and the development team. The ideal candidate should have a strong understanding of software development processes, excellent analytical skills, and the ability to effectively communicate complex technical concepts in both Japanese and English.

    Responsibilities

    • Collaborate with stakeholders to gather and document business requirements
    • Analyze and translate business requirements into functional and technical specifications
    • Act as a liaison between Japanese-speaking stakeholders and the development team, ensuring clear communication and understanding of project goals
    • Facilitate meetings, discussions, and presentations in both Japanese and English
    • Create comprehensive documentation, including user stories, use cases, and process flows
    • Maintain accurate and up-to-date documentation throughout the project lifecycle
    • Collaborate with QA teams to ensure that developed solutions meet the specified requirements and are free from defects
    • Conduct testing and validation activities as needed
    • Identify and assess potential risks and challenges related to project delivery
    • Develop and implement mitigation strategies to address identified risks
    • Provide training and support to end-users in both Japanese and English
    • Address and resolve issues or concerns raised by stakeholders

    Requirements

    • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field
    • Proven experience as a Business Analyst in software development projects
    • Proficiency in both Japanese and English languages (spoken and written) is essential
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills
    • Familiarity with agile development methodologies
    • Ability to work independently and as part of a collaborative team
    • Certification in Business Analysis (CBAP or equivalent) is a plus
    • Knowledge of Japanese business culture

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  • False

    Salesforce Marketing Cloud Developer

    LADM/003

    5 - 10 yrs

    Experience5 - 10 yrs

    Location

    • India - Trivandrum
    • India - Cochin
    • India - Calicut
    • India - Koratty
    • India - Chennai
    • India - Bangalore
    • India - Noida

    Description 

    You will be responsible for designing and developing customized technical, business, and support solutions using Salesforce Marketing Cloud with high quality in tight timelines to meet the unique needs of our clients. 

    Responsibilities

    • Work with business stakeholders to gather requirements, design and develop custom technical, business, and support solutions using Salesforce Marketing Cloud
    • Propose cost-effective marketing technology solutions to address business challenges, including process improvement and governance standards
    • Work with other IT partners to design and implement cloud pages, customer journeys, marketing automation, and omni channel communication in SFMC
    • Design advanced automated campaigns for channels like email, sms, push notification etc
    • Integrate Marketing Cloud with other systems and tools as needed

    Requirements

    • Salesforce Marketing Cloud certified professional with minimum 5 years of hands-on experience
    • Experience with REST/SOAP API integrations, SDKs, AMPscript, SSJS, SQL, JavaScript, and Jquery
    • Experience in Marketing Cloud configuration, development, reports and dashboards, integration, and data migration
    • Experience in instance provisioning, deliverability setup, SAP configuration, and IP ramp up
    • Working experience with Journey Builder, Email Studio, Web Studio, Automation Studio, Audience Builder, Content Builder, Social Studio, Analytics Builder, and AppExchange
    • Experience with Marketing Cloud connector for Salesforce CRM and experience with integrating Marketing Cloud with other Salesforce products
    • Experience in publishing and listing applications on the Salesforce AppExchange
    • Experience in using other marketing automations tools, SFMC Einstein feature, and Datorama for reporting
    • Good understanding of SFMC data architecture, data extensions, synchronized data sources, and contact models
    • Good understanding of SFMC tracking and analytics
    • Experience in developing custom applications and custom journey builder activity
    • Strong logical and analytical abilities along with excellent communication skills

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  • False

    Senior / Lead Engineer - Site Reliability Engineering

    SESRE/001

    3 - 7 yrs

    Experience3 - 7 yrs

    Location

    • India - Trivandrum
    • India - Cochin
    • India - Calicut
    • India - Koratty

    Job Description

    We are looking for SRE Engineers as part of our cross-functional team to develop, automate, deploy and monitor real-world solutions. They will closely engage with the application development team and improve the lifecycle of cloud services - from design to deployment, operation and refinement. 

    Responsibilities

    • Strive for automation either by coding it or by leading and influencing developers to build systems that are easy to run in production
    • Maintain services by measuring and monitoring availability, latency and overall system health
    • Play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity
    • Move Fast by Reducing Cost of Failure (Automation of testing, releases, infrastructure creation and monitoring)
    • Develop new innovative frameworks, services, integrations, and platforms that enable our teams to operate seamlessly across the business
    • Proper communication to QBurst partners during any disruption of normal operations and timely service restoration
    • Provide a reliable service with an enterprise-level SLA and strive for client delight

    Requirements

    • Sound experience with Docker, Kubernetes (On Prem and Cloud)
    • Working knowledge of deployment, maintenance and monitoring of Microservices, Serverless, Containers
    • Knowledge in Linux (must have) and Windows Operating Systems
    • Hands-on experience in working with SQL and NOSQL databases (clustering, partitioning etc.)
    • Experience in designing and building solutions with high availability and disaster recovery management  
    • Infrastructure provisioning, management and automation tools as Code / Automation tools (e.g. Ansible, Terraform) 
    • Platforms and tooling for build, CI/CD infrastructure and operations (e.g. Azure Pipeline, Jenkins)  
    • Experience in server monitoring  
    • Proficient in Azure/ GCP (Preferred) or AWS platforms
    • Good understanding of security concepts at scale
    • Deep knowledge in Linux Server administration
    • Experience in scripting languages such as Python or Bash
    • Good knowledge in web and application servers (Tomcat, JBoss)

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  • False

    Senior / Lead Engineer, UX

    SEUX/001

    3 - 9 yrs

    Experience3 - 9 yrs

    Location

    • India - Cochin
    • India - Calicut

    Description

    We are looking for a experienced UX Engineer to build next-generation web, mobile, and IoT applications. The UX team at QBurst is research-driven and focused on innovations. You will be working closely with various teams like the business, development, and quality assurance to build, launch, and maintain the best experiences.

    Responsibilities

    • Requirement gathering
    • User research
    • Facilitate Design Thinking workshops
    • Create personas, scenarios, task flows, journey maps, information architecture, wireframes, and low fidelity prototypes to communicate ideas with the team effectively
    • Conduct usability testing and heuristic evaluation
    • Determining accurate time estimates for defined tasks

    Requirements

    • Strong knowledge of the UX processes, including user-centered design practices and methodologies
    • A keen focus on design thinking
    • Remotely collaborate with various teams and ability to facilitate design thinking workshops
    • Experience in wireframing and prototyping for mobile, web, and IoT platforms, along with a strong understanding of responsive web design
    • Fluency in best practices for Information Architecture and Interaction Design
    • Capability to work on multiple live projects simultaneously
    • Experience in user interviews and usability testing
    • Expertise in using wireframing and prototyping tools like Axure or any others.
    • Want to work with passionate, curious people on a team that values bold ideas and attention to detail
    • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval

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  • False

    Bilingual Project Manager

    APM/001

    9 - 14 yrs

    Experience9 - 14 yrs

    Location

    • India - Trivandrum
    • India - Cochin
    • India - Calicut
    • India - Koratty
    • India - Chennai
    • India - Bangalore
    • India - Noida

    Description

    We are seeking a skilled and experienced Bilingual Project Manager with proficiency in both Japanese and English languages to join our dynamic team. The successful candidate will be responsible for overseeing and managing projects from initiation to completion, ensuring delivery within scope, schedule, and budget. The ideal candidate should possess strong leadership qualities, excellent communication skills in both languages, and a proven track record of successfully managing cross-functional teams.

    Responsibilities

    • Collaborate with stakeholders to define project objectives, scope, and deliverables
    • Develop comprehensive project plans, including timelines, milestones, and resource allocation
    • Act as the primary point of contact between the project team and stakeholders, ensuring clear and effective communication in both Japanese and English
    • Build and maintain strong relationships with internal and external stakeholders
    • Lead and motivate cross-functional teams to achieve project goals
    • Provide guidance and support to team members, fostering a collaborative and high-performing work environment
    • Identify potential risks and challenges associated with the project and develop mitigation strategies
    • Proactively address issues to prevent or minimize project disruptions
    • Monitor project budgets and expenditures, ensuring financial objectives are met
    • Allocate resources efficiently and effectively to achieve project milestones
    • Oversee project deliverables to ensure they meet quality standards
    • Conduct regular reviews and assessments to track progress and identify areas for improvement
    • Prepare and deliver regular project status reports to stakeholders
    • Maintain accurate project documentation, including meeting minutes, action items, and project documentation in both Japanese and English

    Requirements

    • Proven experience as a Project Manager, with a successful track record of delivering projects on time and within budget
    • Experience in IT or software development projects
    • Proficiency in both Japanese and English languages (spoken and written) is essential
    • Strong leadership and team management skills
    • Excellent communication, negotiation, and problem-solving abilities
    • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall)
    • PMP or PRINCE2 certification is a plus
    • Knowledge of Japanese business culture and practices
    • Familiarity with project management tools and software

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  • False

    Lead Analytics Specialist

    LADM/004

    6 - 9 yrs

    Experience6 - 9 yrs

    Location

    • India - Trivandrum
    • India - Cochin
    • India - Calicut
    • India - Koratty
    • India - Chennai
    • India - Bangalore
    • India - Noida

    Description

    We are looking for a Lead Analytics Specialist with experience in web and mobile analytics to join our digital marketing team. 
    The successful candidate will be responsible for conducting analytics audits, developing measurement strategies, implementing tracking, and creating performance dashboards with multiple data sources. As a Lead Analytics Specialist, you should be passionate about analytics, learn quickly, and be able to execute projects with speed.

    Responsibilities

    • Responsible for requirement analysis, consultation, analytics implementation (web and mobile), reporting, optimization, and management of multiple projects in parallel
    • Collaborate with cross-functional teams to ensure analytics implementation and reporting aligns with business objectives
    • Identify client objectives and define Key Performance Indicators (KPIs) to track progress toward those objectives
    • Collect, analyze, and report on data related to web and mobile app performance, including traffic, user behavior, conversion activity, site performance, and campaigns
    • Develop Google Looker Studio dashboards by merging data from different sources
    • Monitor and analyze performance metrics to identify trends and insights, and provide recommendations to enhance business performance
    • Independently manage internal and external projects with minimal supervision
    • Ensure high-quality delivery within agreed-upon timelines
    • Implement and evaluate A/B tests for Conversion Rate Optimization
    • Evaluate new requirements and provide accurate estimates

    Requirements

    • Google Analytics Certified professional with  experience in analytics and reporting
    • In-depth knowledge of analytics tools, including Google Analytics, Tag Manager, Firebase, Heap, and Mixpanel
    • Excellent analytical skills and the ability to work with large data sets
    • Strong project management skills and the ability to deliver in a fast-paced environment
    • Experience in implementing tracking through Google Tag Manager SDKs, MMPs, or CDPs
    • Proven experience with user journey mapping, conversion tracking, and trend analysis
    • Hands-on experience with Super metrics, Google Ads, Google Optimize, or Hotjar is preferred
    • Ability to act as an independent self-starter and provide thought leadership for team members
    • Excellent communication skills, with the ability to effectively communicate complex data insights to both technical and non-technical stakeholders
    • Experience designing, executing, and analyzing A/B tests is a plus
    • Familiarity with SQL, BigQuery, and BI tools such as Tableau, Power BI, or Adobe Analytics is a plus

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  • False

    Designer / Senior Designer, UI

    DUI/001

    1 - 6 yrs

    Experience1 - 6 yrs

    Location

    • India - Cochin

    Description

    We are in search of a skilled UI Designer capable of crafting exceptional user experiences on both web and mobile platforms. The ideal candidate should excel in UI design, possess a sharp eye for clean and aesthetically pleasing designs, and have the ability to translate high-level requirements into concrete interaction flows and design elements.

    Responsibilities

    • Transforming ideas and concepts into compelling visualizations to effectively communicate them to customers
    • Collaborate with a diverse, cross-functional design team, applying a design thinking approach to create user interface designs for web and mobile applications
    • Conduct research involving diverse end-users to gain deeper insights into their requirements and their interactions with the multiple factors impacting their surroundings
    • Offer graphic assistance for events, presentations, and various marketing endeavors as required
    • Ability to solve problems creatively and effectively

    Requirements

    • Professional design experience with a high bar for quality design and impeccable attention to detail
    • Require a portfolio showcasing previous design projects demonstrating the design approach and initiatives
    • Proficiency in creating visually appealing designs and the ability to present them using creative solutions
    • Hands-on experience in design software such as Sketch, Figma, or Adobe Creative Suite
    • Exceptional communication, presentation, and interpersonal skills, showcasing the ability to effectively and convincingly communicate complex ideas to a wide range of audiences and within various organizational hierarchies
    • A rapid learner who pays close attention to detail, excited to work with a team dedicated to bring human-centered design to the world's most vital industries

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