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Enterprise AWS Cloud Operations for Multi-Store E-Commerce Platform

Delivering comprehensive AWS cloud operations, automated CI/CD pipelines, and auto-remediation for a retail leader with 1,500+ physical stores and a massive online presence.

Client

A leading retail group operating an extensive online e-commerce platform and a physical store network of over 1,500 locations.

Problem Statement

Managing complex microservices across multi-tier environments caused manual deployment bottlenecks, peak-traffic scaling timeouts, patch vulnerabilities, and high non-production cloud spend.

Industry

Retail

Solution

Modernization

Intelligent Enterprise

enterprise-aws-cloud-operations-for-multi-store-e-commerce-platform
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Quick Summary

QBurst designed, built, and manages a resilient multi-AZ AWS cloud infrastructure with automated CI/CD, auto-remediation, and comprehensive ITSM integrations for a major retail enterprise.

  • Automated CI/CD & Security Controls: Established Infrastructure as Code (IaC) via Terraform and automated deployments with AWS CodePipeline, reducing release lead times from 4 hours to 10 minutes.
  • High Availability & Peak Event Scalability: Managed containerized microservices on Amazon ECS and AWS Fargate alongside Multi-AZ Amazon Aurora Serverless, ensuring seamless site performance during high-traffic retail sales events.
  • Measurable Cost & Performance Gains: Reduced annual AWS cloud expenditure by 30% ($24,694/year in recurring savings) and migrated 100+ TB of media assets to Amazon S3 without operational disruption.

Client Profile

This retail giant is a cornerstone of the global fashion industry. With a massive physical footprint and a digital presence serving over 20 million users, the client focuses on delivering trend-setting apparel through a seamless blend of in-store expertise and online convenience.

Challenges: Complex Microservices and Peak Event Bottlenecks

Operating a large-scale, multi-environment e-commerce platform presented severe operational and infrastructure friction.

  • Deployment & Change Control Bottlenecks: Relied on manual deployment processes across development, staging, and production environments without unified version control.
  • Availability & Peak Traffic Scaling Risks: Faced potential database query timeouts and compute bottlenecks during high-volume retail sales events.
  • Manual Recovery & Incident Handling: Lacked self-healing capabilities, depending on manual intervention for service failures and incident response.
  • Security & Compliance Management: Struggled with consistent vulnerability scanning and structured patch management across container images, databases, and runtimes.
  • Cost Governance: Expended excessive budget on non-production resources during off-hours with unoptimized cloud resource right-sizing.

QBurst Solution: AWS Infrastructure Modernization & Auto-Remediation

We implemented a modern microservices architecture running across two AWS Availability Zones, supported by 17 versioned operational runbooks.

  • Infrastructure as Code (IaC) & Change Controls: Standardized all AWS resources in Terraform using dedicated Git branches for development, staging, and production, enforcing Slack-based manual approval gates for production execution.
  • Containerized Workloads & Load Balancing: Deployed application microservices on Amazon ECS powered by AWS Fargate and Amazon EC2, managed via Application Load Balancers (ALB).
  • Automated CI/CD & Vulnerability Scanning: Built automated deployment pipelines using AWS CodePipeline and CodeDeploy, incorporating mandatory Amazon ECR container vulnerability scanning.
  • Data Persistence, Caching & Search Offloading: Deployed Amazon RDS and Amazon Aurora Serverless with Multi-AZ failover, caching via Amazon ElastiCache (Redis), and offloaded search queries to Amazon OpenSearch Service.
  • Direct Connect Asset Migration: Migrated 100+ TB of static media files to Amazon S3 over an AWS Direct Connect link without site downtime.
  • Auto-Healing & Automated Cost Governance: Integrated CloudWatch alarms and Security Hub with AWS Lambda for Slack alerting and Backlog ticket creation, while using Amazon EventBridge to automate non-production stop/start schedules.

Technical Highlights & AWS Architecture

  • Compute & Containers: AWS Fargate, Amazon ECS, Amazon EC2, Application Load Balancers.
  • CI/CD & DevOps: AWS CodePipeline, AWS CodeDeploy, Amazon ECR, Terraform.
  • Data & Storage: Amazon Aurora Serverless, Amazon RDS, Amazon OpenSearch Service, Amazon ElastiCache for Redis, Amazon S3, AWS Direct Connect.
  • Monitoring & Operations: Amazon CloudWatch, AWS Security Hub, AWS Lambda, Amazon EventBridge, Amazon SNS, AWS Graviton processors.

Impact: Scalable Availability and Significant Cost Savings

  • Deployment Lead Time Cut by 95%: Reduced release time from 4 hours to 10 minutes per deployment.
  • 30% Cloud Cost Reduction: Secured $24694 per year in recurring AWS savings through Graviton adoption, S3 lifecycle policies, resource right-sizing ($2057.80/month), and automated EvenBridge stop/start schedule ($612/month).
  • Eliminated Query Timeouts: Offloaded complex search operations to OpenSearch Service, ensuring high responsiveness during peak traffic spikes.
  • Zero-Downtime Data Migration: Successfully transferred over 100 TB of image assets to Amazon S3 over AWS Direct Connect.
  • Standardized Incident Response: Established 17 versioned runbooks with automated Slack notifications and formal escalation pathways to the DevOps lead.

Client Profile

Challenges

QBurst Solution

Technical Highlights

Impact