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Scalable AI-Powered Styling Platform for a Global Fashion Retailer

Driving e-commerce conversions and social media expansion through a microservices-based styling engine that empowers influencers and store staff.

Client

A leading global fashion retail chain with over 3,000 physical stores and an e-commerce platform serving 20 million active users.

Problem Statement

The client needed a high-performance, scalable solution to manage massive volumes of styling content (photos and videos) and track sales generated by influencers and staff without impacting e-commerce performance.

Industry

Retail

Solution

Digital Experience

Intelligent Enterprise

Product Engineering

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Quick Summary

We developed an end-to-end styling ecosystem using a microservices architecture to handle millions of daily API calls and media requests.

  • Integrated an AI-driven OCR and tagging pipeline, allowing creators to seamlessly tag products in photos and videos for direct purchase.
  • Achieved a significant boost in sales conversions and social media followers by channelizing revenue through trackable influencer URLs and performance analytics.
     

Client Profile

This retail giant is a cornerstone of the global fashion industry. With a massive physical footprint and a digital presence serving over 20 million users, the client focuses on delivering trend-setting apparel through a seamless blend of in-store expertise and online convenience.

Challenges: Scaling Creativity and Tracking Performance

The client faced technical hurdles in bridging the gap between social styling and e-commerce transactions:

  • Massive Traffic Demands: The platform had to serve millions of image and video requests daily without latency.
  • Content Moderation: Managing a diverse stream of content from thousands of store staff and influencers required a centralized, high-capacity admin portal.
  • Incentive Tracking: Lack of a structured way to attribute sales to specific social posts or stylists hindered the growth of their influencer network.
  • Media Fragmentation: The need to deliver high-quality video and image content across various devices required automated, multi-resolution processing.
     

QBurst Solution: Microservices and Media Automation

We engineered a robust platform built on open-source technologies and a microservices architecture. The solution empowers creators via native iOS and Android apps to capture "styling posts"—multimedia content tagged with specific product metadata.

The technical strategy focused on automation and scalability.

  • Media Processing Engine: We utilized AWS Lambda with the Sharp library for on-the-fly image conversion and AWS Elemental MediaConvert for automated video transcoding into multiple resolutions.
  • AI-Driven Tagging: Implemented a custom OCR pipeline and deep learning models (Transformer-based) for invoice parsing and product identification, ensuring high accuracy in product tagging.
  • High-Performance API Layer: A Python-based microservices backend designed to handle sudden traffic spikes and millions of daily calls from the main e-commerce site.
  • Intelligent Ranking: Developed a custom ranking service that utilizes page views and order volume to surface the most influential styles and creators.
     

Key Features and Technical Highlights

  • Creator Mobile App: Enables staff and influencers to create posts, tag products, and generate trackable URLs for social media sharing.
  • Performance Analytics Dashboard: Provides real-time data on likes, followers, pageviews, and—most importantly—direct sales generated per post.
  • Internal Admin Command Center: A high-capacity dashboard for content moderation, hashtag management, and deep-dive reporting.
  • Automated Image Conversion: Serves optimized media based on the user's device and connection speed, reducing bandwidth costs.
  • Influencer Incentive Engine: Automatically tracks sales through unique URLs, enabling a "shop-the-look" experience that rewards creators.
     

Impact

  • Higher Sales Conversions: Customers made purchase decisions after viewing styled combinations rather than isolated product listings.
  • Operational Cost Savings: By building a custom, all-in-one solution, the client avoided the high recurring costs of multiple third-party SaaS platforms.
  • Social Media Growth: The ease of content creation led to over 60% increase in the client’s social media follower base and significantly boosted referral traffic from external platforms.
  • Improved Strategic Insights: Detailed sales analytics and parameter-based ranking provided the marketing team with clear insights on which styles and influencers drive the most ROI.
  • Enhanced Customer Experience: 20 million active users now have access to a rich repository of styling inspiration, helping them make more confident purchase decisions.

Client Profile

Challenges

QBurst Solution

Technical Highlights

Impact

Recognized for Growth. Trusted for Impact.

Deloitte Technology Fast 50 India, Winner 2024

Deloitte Fast 50 India, Winner 2024

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Market Glance: Loyalty in Retail, 2Q26, DEOT 4Q25

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Major Contender, QE Specialist Services


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