デザイン主導のデジタルエンジニアリングを実現するHigh AI-Qパートナー

あらゆる業界の、最適解へ。

当社は、スマートなソフトウェア提供、インテリジェントなソリューション、そしてAIに精通した人材を通じ、企業のGPT（成長・生産性・変革）を実現します。

シームレスな顧客体験を通じた、持続的な価値の創出

進化し続ける顧客ニーズや市場動向に合わせ、当社のAI技術とエンジニアリング力を駆使した高度なエクスペリエンスを提供します。他社と差別化された体験価値が、貴社のブランドを熱狂的に支持するアンバサダーを生み出します。

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当社との連携によるGPT（成長・生産性・変革）の実現

マルチブランド管理

個別対応の人工知能スタイリストによりブランドロイヤルティを強化

インテリジェントな不動産ソリューション

レガシーシステムの近代化、スマートなアップグレード、そしてインテリジェントな自動化を通じてビジネスの成長を支援します。オペレーションを容易に拡張し、入居者や物件探しをするユーザーに満足度の高い体験を提供します。

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当社との連携によるGPT（成長・生産性・変革）の実現

高級住宅・レジデンス

テクノロジーが業界にもたらす革新

最先端テクノロジーを活用し、競合他社との差別化を実現します。高いAI-QTMを誇る当社のチームが、貴社のドメインに特化した革新的なカスタムソリューションを通じて、確かなビジネス成果を創出します。

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当社との連携によるGPT（成長・生産性・変革）の実現

エネルギー管理

人工知能で調整された卓球ロボットにより、より高度なトレーニングを実現

物流

製薬・ヘルスケアソリューション

HIPAA規制に準拠しながら、患者のエクスペリエンスを向上させます。ライフサイエンス業界に特化したインテリジェントなシステムにより、業務効率化と価値創出のスピードアップを実現します。

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当社との連携によるGPT（成長・生産性・変革）の実現

製薬

医薬品の欠品および過剰在庫の抑制に向けたスマート保管ソリューション

大学医療機関

製造業におけるDX

差別化された体験の創出からオペレーションの効率化まで、テクノロジー主導の変革が製造業のGPT（成長・生産性・変革）を加速させます。最適なチームと共に、よりスマートな構築とビジネス拡張を実現しましょう。

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当社との連携によるGPT（成長・生産性・変革）の実現

自動車

共に歩む軌跡が、貴社の強みに

0以上

パートナー企業数

0以上

プロジェクト実績

グローバル拠点

0年

イノベーションの実績

0以上

高度なスキルを持つ専門人材数

変革を加速させるソリューション

AI主導のエンジニアリング、最適化されたテクノロジースタック、そして即時導入可能なアクセラレーターにより、ビジネスに直結する成果をスピーディーに提供します。

デジタル体験

精緻に設計された体験を提供。あらゆる人と機械の相互作用が新たな価値を引き出す、シームレスなデジタル体験を創出。

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デジタル体験

精緻に設計された体験を提供。あらゆる人と機械の相互作用が新たな価値を引き出す、シームレスなデジタル体験を創出。

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インテリジェント企業

より高度な組織運営を実現。人工知能およびデータ駆動型ソリューションにより、的確な意思決定と卓越した業務遂行を実現。

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インテリジェント企業

より高度な組織運営を実現。人工知能およびデータ駆動型ソリューションにより、的確な意思決定と卓越した業務遂行を実現。

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プロダクトエンジニアリング

知能を組み込んだ設計により、デジタル革新企業の製品開発プロセスを加速。High AI-Qを通じて、迅速にデジタルシステムを構築。

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プロダクトエンジニアリング

知能を組み込んだ設計により、デジタル革新企業の製品開発プロセスを加速。High AI-Qを通じて、迅速にデジタルシステムを構築。

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マネージドエージェント

AIエージェントで、ワークフローを革新。大規模環境における構築から運用まで一貫してサポートし、オペレーションの最適化と効率化を実現します。

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マネージドエージェント

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モダナイゼーション

レガシーシステムのデジタルトランスフォーメーションを通じて、俊敏性と業務効率を備えたAIファースト時代に適応する企業基盤を実現。

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モダナイゼーション

レガシーシステムのデジタルトランスフォーメーションを通じて、俊敏性と業務効率を備えたAIファースト時代に適応する企業基盤を実現。

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トピックス

当社の歩みを象徴する最新の実績やイベント・ハイライト、アナリストによる洞察、メディア掲載情報をお届けします。QBurstの「今」をご覧ください。

QBurst Regional Head on the Middle East’s Retail Playbook

This regional feature spotlights Shivkumar Subramaniam, Head - Middle East, as he outlines the digital evolution of one of the world's most dynamic luxury markets. This conversation comes on the heels of QBurst’s strategic partnership with XY Retail, a collaboration designed to help Middle Eastern luxury retailers overcome their legacy tech debt and unify their commerce operations. The Middle East has become one of the world's most important luxury retail markets. What makes this region unique? In the three decades that I’ve lived and worked here, I’ve seen Dubai evolve from a regional trading hub into one of the world's leading luxury retail destinations. It is a remarkable transformation that has been built through vision, investment, infrastructure, and a relentless focus on customer experience. One of the things that sets this region apart is its reach. Customers travel here specifically to shop, arriving from across the GCC, the wider Middle East, the Indian subcontinent, Africa, and increasingly Central Asia. On any given day, a store in Dubai may serve customers from several continents within a few hours. The customers—who include affluent residents, high-spending visitors, and a young, digitally connected generation with strong brand awareness—are among the most well-travelled consumers in the world and benchmark their experiences against destinations such as Paris, Milan, Tokyo, and London. As a result, expectations extend well beyond the product itself. Customers expect personalization, exclusivity, convenience, and seamless experiences across both physical and digital channels. For these reasons, I no longer view the Middle East as simply an important luxury market. The combination of global consumer traffic, cultural diversity, strong purchasing power, tourism-led demand, and an unwavering focus on customer experience has made it one of the most important growth markets for luxury brands globally and a region where many retail innovations are now being tested and scaled. What led QBurst and XY Retail to partner in the Middle East? The partnership reflects where retail is heading and what retailers in this region keep asking for. Over the years, I have watched them invest heavily in customer experience, digital channels, loyalty, and omnichannel. The vision is rarely the problem. The hard part is connecting it to the operations, systems, data, and processes that make it work. Retailers want to modernize without adding complexity, with visibility across the business, a consistent experience across channels, the ability to scale, and above all, real outcomes rather than another technology rollout. That is where this partnership fits. XY Retail brings deep expertise in luxury retail and unified commerce, and QBurst brings strength in digital engineering, cloud, integration, data, and AI. And we know what it takes to execute at scale. QBurst recently delivered a large-scale loyalty transformation for one of the region's leading conglomerates, bringing more than 70 brands across the GCC onto a single cloud-native platform. We built real-time synchronization between POS, CRM, and payment systems, allowing them to onboard millions of customers seamlessly. That is what excites me here. XY Retail's retail expertise, paired with QBurst's ability to engineer, integrate, and scale complex ecosystems, means we can help retailers close the gap between strategy and execution, which is where real transformation actually happens. Despite significant investments in customer experience, many luxury brands still struggle to deliver seamless journeys. Why? The biggest issue is that customer experience and operational systems often evolve separately. A brand may invest heavily in digital experiences, loyalty programs, or personalization initiatives. But when a customer walks into a store, the associate still doesn't have access to a complete view of that customer. Inventory data may sit in one system, customer data in another, and order history somewhere else. We recently addressed this issue for a global luxury fashion house. Their fashion advisors were highly skilled, but their tools only provided fragmented client data. We transformed their clienteling into an intelligence-driven engagement layer. By consolidating data across transactions, browsing behavior, and interactions into a unified platform, we shifted the business from relying on individual advisor memory to institutional brand memory. The industry has shifted from talking about omnichannel to talking about unified commerce. Why does that distinction matter? For many years, omnichannel was about connecting channels. Unified commerce is about connecting the business. In an omnichannel environment, retailers may have multiple systems exchanging information. In a unified commerce environment, everyone works from the same source of truth. A store associate can see inventory across locations. Customer profiles remain consistent regardless of where interactions happen. Orders can be fulfilled intelligently from different locations. Decisions happen in real time. From our perspective, unified commerce is becoming the operational foundation for modern retail. Where are you seeing measurable business impact for AI? AI adoption is accelerating in the Middle East because the vision is being set at a government level. The UAE, for example, has made AI a national priority with ambitious targets for AI-enabled services. This is a region that has consistently embraced technology-led transformation, whether it was e-commerce, mobile-first services, digital payments, or cloud adoption. We are now seeing measurable AI impact in areas such as demand forecasting, inventory optimization, customer intelligence, and clienteling. Retailers are moving beyond reporting and embedding AI directly into business operations to improve decision-making, reduce inventory waste, optimize stock levels, and deliver more personalized customer experiences. At QBurst, we see the greatest value being created when AI is built on a unified data foundation, enabling retailers to turn data into actionable insights and measurable business outcomes. Looking ahead, how do you see Agentic Commerce reshaping luxury retail operations? Traditional e-commerce and basic AI are reactive: a customer searches, and the system responds. Agentic Commerce introduces autonomous AI agents. These could audit supply chains, identify an inventory shortage of a trending handbag in Riyadh, interact with logistics agents to reroute stock from an underperforming market, and simultaneously alert the clienteling system to notify the top matching VIPs in Saudi Arabia. To help brands capture the value of agents, QBurst has developed a dedicated Managed Agents™ platform. This platform allows enterprises to build, deploy, and govern secure AI agents that interact seamlessly with retail ecosystems. This level of autonomous, predictive orchestration will completely redefine operational speed and protect profit margins. However, to leverage it, your underlying retail platform must be architected with clean APIs and unified data models.