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The client’s product bridges the gap between Operational Technology (OT) and the IT world. The product enables companies to easily integrate OTs such as Internet-enabled devices into IT solutions such as ERP platforms. Through a series of processes, data is organized into consumable formats that downstream systems can use. QBurst worked with the client in the role of DevOps—a new hybrid role for tech leads that enables them to control changes to product master repositories, deploy to a wider range of environments, and gain broader access to help operations diagnose production issues.
QBurst was engaged to help in environment setup, continuous integration and delivery, monitoring, technical support, and disaster recovery. We designed a system on the cloud-based Amazon EC2 environment, where horizontal deployment could be achieved with scalability and resilience.
There are three main environments in the setup:
We leveraged embedded CloudFormation stacks to model the infrastructure in layers and quickly deploy stacks to any one of the Amazon Web Service (AWS) datacenters around the world that was closer to the client centers. This allowed developers to run and destroy their own isolated stacks and also version control our templates, using them to manage changes to stacks.
Continuous Integration and Delivery
QBurst built and deployed the system using Docker, a platform that swiftly assembles applications, eliminates friction when moving through different environments, tests, and deploys the code into production as fast as possible.
Monitoring, Tech Support, and Disaster Recovery
Our 24/7 support team monitors the infrastructure and application, proactively fixing issues related to service disruption. Continual troubleshooting helps to identify bottlenecks and improve performance of the infrastructure. Resolution time based on Service Level Agreement (SLA) is maintained. Backup and restore scenario implemented: in the event of a disaster, resources are quickly launched in AWS to ensure business continuity.
The company is a pioneer in cloud-based analytics solutions providing organizations the ability to collect and convert operational information from the Internet of Things into useful knowledge.