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The client is a technology company in the US that specializes in building custom software solutions for builders and homeowners.
The award-winning home intelligence platform creates a two-way workflow between home builders and homebuyers at every stage of construction and ownership. Combining mobile and web capabilities, the solution offers a new way to communicate, engage, and drive customer satisfaction.
The client wanted to develop an integrated mobile and web platform with analytical capabilities to connect homeowners and builders.
The solution leverages mobile and web capabilities to create an integrated platform to connect buyers and builders.
Before the home is built, the mobile app can be used as a sales tool to share property images, interiors (virtual tour), and investment options with prospective buyers.
While construction is underway, builders can continue to share photos, updates, and reminders with homebuyers.
After the build, the solution provides a digital asset management tool that contains a database (photos, specifications, user manuals, and product warranty details) of all home assets.
Homeowners can then refer the app conveniently to access details of home assets and set up alerts for regular maintenance. They no longer have to worry about misplacing product manuals or tracking maintenance history. The mobile solution also enables customers to raise concerns with manufacturers.
The solution integrates advanced analytics to help homebuilders gain insights into communities, models, and geographies to make informed decisions about products, services, and customers.