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Headquartered in Singapore, our client is a leading provider of port infrastructure solutions. With offices across nine countries, they specialize in port engineering, port management, and port information technology.
As a port development and equipment engineering company, the client followed manual processes to track and capture incidents on site. This impacted efficiency of Health and Safety Environment (HSE) practices that mandated timely recording of incidents and follow-up action. The workflow was tedious and resulted in several bottlenecks. Subsequent to deployment of Office 365 suite, the client wanted to leverage the benefits of SharePoint Online for document management. QBurst’s SharePoint team developed a custom online environment and migrated all data within the stipulated timeframe.
QBurst designed, developed, and deployed the SharePoint Online system to address data collation and process optimization issues faced by the client. During the discovery and planning phase, our onsite team evaluated the existing system, identified issues, and came up with a design to address these problems. Once the development was complete, we scheduled incremental migrations to ensure all business-critical data was available in the new environment.
Dashboard: A comprehensive monitoring interface was implemented to streamline the incident reporting process and automate the approval process. SharePoint Online automated authorization and approval processes for each department. Using SharePoint workflows, we replaced the labor-intensive process of data collection and reporting, automating 85% of the work and enabling effective management of the same. Based on workflow configurations, requests are automatically sent to approvers. Initiators can track requests and access information in real-time.
Intranet: QBurst designed and architected a corporate intranet portal on SharePoint Online. The portal provided access to enterprise information and applications. Data from the existing system was successfully migrated using Sharegate. We also imported data from Excel and other sources to SharePoint Online. The cloud solution significantly reduced infrastructure costs and build-out time.