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The goal of the project was to build an efficient app for booking taxis that gives greater control to passengers and taxi drivers. The client planned to distribute free mobile devices fitted with the driver's application to cab drivers along with training to use the software. City travelers could use the app to make the commute convenient and easy. QBurst helped the client develop an innovative taxi-booking app that significantly reduced the time and expense involved in hiring a taxi.
Conventional taxi booking systems deliver poor service. When customers contact dispatch centers, they have to wait in a queue with no guarantee of a pick-up and often end up repeating the entire booking process.
The current booking system is managed by individual agencies having a certain number of taxi drivers registered with them. These companies often allocate jobs without considering the location of the driver or customer.
At times dispatch centers fail to inform waiting customers about cancellations. Drivers are also often not informed when passengers cancel the trip.
QBurst developed an application suite that includes
Our client is recognized as a pioneer in providing technology-driven solutions for the travel industry. They currently work with over 20 percent of taxi drivers in the region and are geared up for nationwide expansion.
The client wanted a solution for iPhone and Android platforms that offered: