Industries
Solutions
Services
Resources
Company
Approach
Careers
Growth Referral
Inquiry icon START A CONVERSATION

Share your requirements and we'll get back to you with how we can help.

Please accept the terms to proceed.

Thank you for submitting your request.
We will get back to you shortly.

Enhancing the E-Commerce Experience for a Life Sciences Solutions Provider

Client

The client is a premier biotechnology company in the flow cytometry industry that delivers innovative cell sorting, flow cytometry, and reagent solutions. Based in the U.S., the client has affiliate offices in East Asia and Europe with distributors spread across the world.

Industry

Biotechnology

Overview

Our client, one of the world's leading providers of flow cytometry and imaging instruments, wanted to upgrade to a more robust and scalable e-commerce solution to boost online sales. They required a solution that facilitates integration with catalogs, databases, and CRM systems such as Salesforce. Leveraging QBurst's customization skills and technical proficiency in third-party integrations, a high performance solution on Adobe Commerce was implemented.

Show More Show Less

Business Requirement

The client wanted an e-commerce portal that caters to a global audience. The search engine optimized site would feature an intuitive and user-friendly design that would significantly improve user experience. The system would synchronize with ERP systems and automate order workflow.

QBurst Solution

The responsive e-commerce website, based on Adobe Commerce, is user-centric and enables easy navigation. The core workflow was customized to match the client’s business model and integrated with their ERP system. Web Forms integration with Salesforce provides a single system to handle enquiries. We also developed an ETL module to sync products from multiple vendors and integrated WordPress for content management.

End Result

  • Highly responsive website enabled consumers to access products from any device leading to a 22% increase in transactions
  • Improved user experience with dynamic searching feature
  • 35% increase in site visits with improved customer satisfaction
  • 31% increase in revenue six months after launching the new portal

Key Features

  • Separate storefronts for Europe, U.S., and China and visitors directed to them based on their location
  • Integration with ERP system to synchronize orders in real time
  • Dynamic Product Data Sheet generation in PDF format using the product catalog data
  • WCAG 2.0 Level AA compliance
  • Integration of Salesforce Web-to-Lead Forms
  • Powerful internal search engine developed using Apache Solr
  • Bulk import functionality for product catalog and customers using custom-built ETL tool with configurable data extraction and validation features

Technologies

  • Adobe Commerce
  • Apache Solr
  • MySQL RDBMS
  • CSS3
  • Apache Web Server
  • WordPress
  • Redis Caching Server
  • HTML5
  • jQuery

Business Requirement

The client wanted an e-commerce portal that caters to a global audience. The search engine optimized site would feature an intuitive and user-friendly design that would significantly improve user experience. The system would synchronize with ERP systems and automate order workflow.

QBurst Solution

The responsive e-commerce website, based on Adobe Commerce, is user-centric and enables easy navigation. The core workflow was customized to match the client’s business model and integrated with their ERP system. Web Forms integration with Salesforce provides a single system to handle enquiries. We also developed an ETL module to sync products from multiple vendors and integrated WordPress for content management.

End Result

  • Highly responsive website enabled consumers to access products from any device leading to a 22% increase in transactions
  • Improved user experience with dynamic searching feature
  • 35% increase in site visits with improved customer satisfaction
  • 31% increase in revenue six months after launching the new portal

Key Features

  • Separate storefronts for Europe, U.S., and China and visitors directed to them based on their location
  • Integration with ERP system to synchronize orders in real time
  • Dynamic Product Data Sheet generation in PDF format using the product catalog data
  • WCAG 2.0 Level AA compliance
  • Integration of Salesforce Web-to-Lead Forms
  • Powerful internal search engine developed using Apache Solr
  • Bulk import functionality for product catalog and customers using custom-built ETL tool with configurable data extraction and validation features

Technologies

  • Adobe Commerce
  • Apache Solr
  • MySQL RDBMS
  • CSS3
  • Apache Web Server
  • WordPress
  • Redis Caching Server
  • HTML5
  • jQuery
Gamified Restaurant Giscovery

Download PDF

More Stories

More Stories

CMS for Hospitals

View Case Study

Bullion Trading Platform

View Case Study

Umbraco Website

View Case Study
{'en-in': 'https://www.qburst.com/en-in/', 'en-jp': 'https://www.qburst.com/en-jp/', 'ja-jp': 'https://www.qburst.com/ja-jp/', 'en-au': 'https://www.qburst.com/en-au/', 'en-uk': 'https://www.qburst.com/en-uk/', 'en-ca': 'https://www.qburst.com/en-ca/', 'en-sg': 'https://www.qburst.com/en-sg/', 'en-ae': 'https://www.qburst.com/en-ae/', 'en-us': 'https://www.qburst.com/en-us/', 'en-za': 'https://www.qburst.com/en-za/', 'en-de': 'https://www.qburst.com/en-de/', 'de-de': 'https://www.qburst.com/de-de/', 'x-default': 'https://www.qburst.com/'}