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A major bank in Puerto Rico sought to establish market leadership by offering its services to mobile savvy customers. We developed a user-friendly mobile banking application that complemented the online banking services, saving time and effort. By going mobile, the client significantly enhanced customer service.
Our client is a leading bank in Puerto Rico with a large presence in the United States, where they have established a community banking franchise, providing a broad range of financial services and products.
We developed a mobile banking solution that enables registered users to avail many, if not all, of the services offered through the website or branch.
The full-service application integrates with the core banking system to provide an omni-channel customer experience to meet the current and future needs of the bank. It helps the bank to add and manage new services without significant development effort and delivers personalized notifications based on various account parameters.
The solution offers rich functionality and scalability by securely and seamlessly repurposing third-party applications and databases.The built-in mobile wallet, for instance, can be used for P2P transactions. The application uses ingenious workflows and functions to optimize data consumption.